Fresh and Local
Southern Cuisine

Frequently Asked Questions

Find out more about Elsewhere on 10th by viewing the questions below regarding reservations, our prices, and more.

Does it work with electric showers?


IMPORTANT NOTE: Most of our shower heads can be used with electric showers (with recommended power of at least 7.5kw), however, some models that include the Stop button are incompatible with some electric showers. If you wish to use StoneStream with your electric shower please make sure to purchase a model that doesn't feature the Stop button. Click here to view electric shower suitable shower heads.
For any questions regarding electric shower compatibality please contact our team via our contact us form.




How often do you have to replace the stones?


The average amount of water that can be filtered is 30,000 liters (8,000 Gallons), which is about 8-10 months of the average shower water usage. You can get replacement stones here (select in drop-down menu) . We recommend soaking the shower head in white vinegar in case it gets clogged with limescale.




What's the difference between Single-Function and Multi-Function?


The Single-Function has only a single spray setting.
The Multi-Function has 3 Spray Settings; Massage, Jetting, and Rainfall all controlled with a knob placed on the top of the shower head.




Will it fit my shower hose?


The shower head connector is a standard international size and connects to the regular size hose.




What are the shipping times and return policy?


We offer FREE shipping worldwide, with tracking number. Returns are accepted within 30 days after you receive your order.
United Kingdom & Ireland Free Shipping: 7-12 Business Days Expedited Shipping: 2-5 Business Days US & Canada Free Shipping: 7-10 Business Days Expedited Shipping: 2-7 Business Days
Europe
Free Shipping: 7-15 Business Days
Expedited Shipping: 4-7 Business Days Worldwide
Free Shipping: 10-21 Business Days
Expedited Shipping: 4-7 Business Days




What is the difference between this shower head and other similar shower heads sold online?


StoneStream® is made of premium materials. It is built to last as we maintain the highest quality standard. Other shower heads might be low-quality and risky to use.




Can I buy StoneStream on Amazon?


No. StoneStream is available on our official store here. For more information, click here - https://www.stone-stream.com/stonestream-on-amazon





Elsewhere on 10th
211 10th Street

North Wilkesboro, NC 28659

336-990-0538

lia@elsewhereon10th.com

© Elsewhere on 10th, 2019.

All rights reserved.

Website by Christian Clack from The Ground Up