Frequently Asked Questions
Find out more about Elsewhere on 10th by viewing the questions below regarding reservations, our prices, and more.
Does it work with electric showers?
IMPORTANT NOTE: Most of our shower heads can be used with electric showers (with recommended power of at least 7.5kw), however, some models that include the Stop button are incompatible with some electric showers. If you wish to use StoneStream with your electric shower please make sure to purchase a model that doesn't feature the Stop button.
For any questions regarding electric shower compatibality please contact our team via
our contact us form.
How often do you have to replace the stones?
The average amount of water that can be filtered is 30,000 liters (8,000 Gallons), which is about 8-10 months of the average shower water usage. You can get replacement stones here (select in drop-down menu) .
What's the difference between Single-Function and Multi-Function?
The Single-Function has only a single spray setting.
The Multi-Function has 3 Spray Settings; Massage, Jetting, and Rainfall all controlled with a knob placed on the top of the shower head.
Will it fit my shower hose?
The shower head connector is a standard international size and connects to the regular size hose.
What are the shipping times and return policy?
Europe
Free Shipping: 7-15 Business Days
Expedited Shipping: 4-7 Business Days
Free Shipping: 10-21 Business Days
Expedited Shipping: 4-7 Business Days
What is the difference between this shower head and other similar shower heads sold online?
Can I buy StoneStream on Amazon?
No. StoneStream is available on our official store here. For more information, click here - https://www.stone-stream.com/stonestream-on-amazon